We are looking for a motivated and results-driven Data Entry & Telecaller to join our team. The ideal candidate will be responsible for handling outbound and/or inbound calls to customers, promoting products or services, addressing queries, and ensuring customer satisfaction.
Key Responsibilities:
Make outbound calls to potential or existing customers to inform them about products/services.
Answer incoming calls from customers to resolve their queries or provide information.
Follow communication scripts and handle objections professionally.
Maintain records of calls and customer responses in the system.
Generate leads and meet daily/weekly/monthly targets.
Provide accurate information and build rapport with customers.
Handle complaints or escalate complex issues as needed.
Collaborate with team members to improve performance and customer experience
Hirenzaa